Watch the following video below to hear more about what Analise has to say. This will be an opportunity for you to practice your OARS skills.
“Dr. Chin told me to come in to talk to you about my COPD. I just got diagnosed a couple of weeks ago and it’s freaked me out. The problem is I don’t have time for this. My husband just got laid off and he is having trouble finding another job. My son and his wife are expecting their first child any day now and I’m going to be helping them out. It’s a very stressful time.”
Please note: once you press play, the video may need a few moments to load before it will run smoothly. The videos are best viewed in the internet browser Google Chrome.
How will you respond to Analise. Select the best response:
Thanks for coming in today. I appreciate you coming to see me.
Yes, I’d say so. It sounds like you have an awful lot of stressors on your plate right now and you’re doing your best to keep yourself afloat and your loved ones afloat. I imagine just getting yourself here and keeping this appointment was no easy task, especially when you’re feeling pulled in all different directions. You must be committed to your health.
Thanks for coming in today. Although Dr. Chin wanted you to get some info on COPD, this isn’t your biggest priority right now.
Dr. Chin referred you because she is worried about you. You need to learn about this disease and how to slow down its progression. I know you have a lot going on but your health matters most.